Privacy Policy
Last updated: September 20, 2026
This Privacy Policy describes how Simplicity Business Management LLC d/b/a Aegis Homes ("Aegis Homes," "we," "us") collects, uses, and protects information when you visit aegishomestx.com or contact us.
Information We Collect
When you submit our contact form or communicate with us, we collect the information you provide: your name, phone number, email address, city, the services you're interested in, and any message you include. We may also collect standard technical information such as browser type and pages visited through basic website analytics. When you call or text us, we also collect your phone number, the content of your messages (including any photos you send), and call recordings and transcripts.
How We Use Your Information
We use your information to respond to your inquiry, schedule and manage consultations and projects, send scheduling, project status and customer service messages, improve our website and services, and comply with legal obligations.
Calls, Texts & Automated Assistance
Calls to and from Aegis Homes may be recorded and transcribed for quality, training and record-keeping. We use automated tools, including AI-powered assistants, to help answer calls and text messages, route requests to the right team member, and keep accurate records. Our team reviews these conversations, and a team member will follow up whenever you ask for one.
Text Messaging (SMS)
If you opt in to text messages, we will use your phone number to send messages related to your inquiry or project, including appointment and installation scheduling, reminders, project status updates, replies to customer service questions, and satisfaction follow-ups. Independent sales partners who opt in to Aegis Concierge receive replies to their questions, project status alerts, and company announcements. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding messaging service providers acting on our behalf solely to deliver messages to you.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate our business (such as messaging and scheduling platforms), with subcontractors and crews as necessary to perform work you have requested, and where required by law.
Data Security & Retention
We use reasonable administrative and technical safeguards to protect your information. We retain it for as long as needed for the purposes described above, including maintaining project, warranty and service records, or as required by law.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the phone number below. You may opt out of text messages at any time by replying STOP.
Contact Us
Simplicity Business Management LLC d/b/a Aegis Homes
1201 Main Street, Suite 1760, Dallas, TX 75202
Phone: (682) 277-4680
Email: hello@aegishomestx.com